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To our customers

If you’re missing channels from your TV lineup, here are some steps you can take:

  • Check your ZIP Code

    Use our ZIP Code search to get details about what’s going on in your area.

    You'll also get tips on how to catch the shows you're missing by watching over the air with an HD antenna, streaming online, or using the new Locast app from your set-top box or mobile device. (Over the air and Locast available for residential customers in select cities only.)

  • Sign in to check for a pricing adjustment

    You may qualify for a temporary adjustment in pricing as we continue to fight on your behalf to deliver the content you want at a value that also makes sense to you. Use these links to sign in and check for any personalized offers.

    DIRECTV . U-verse TV

What we believe

You should have more choice when it comes to your TV, including which channels you want to keep in your lineup. And you should have more control over when, where, and on what devices you watch.

Why TV prices can go up

We pay programmers for the right to provide the channels you watch. Regrettably, many will threaten to remove their content from your lineup to try and collect more money for the same programs.

Higher programming fees are the single greatest contributor to rising TV costs, and channel owners will continue to use blackouts as a strategy to get more money for the programs you already enjoy.

Where things stand

We want to deliver the content you want at a value that makes sense to you. We’re working hard to make sure the channels you care about most stay available for you.